So it happens. If you did not break rules of a casino if you for the first time in it the casino if you live in the country on which there are no restrictions in the given casino, and did not give a bonus it most likely technical problems. In that case you can write the letter to a support service of a casino, and the technical mistake will be corrected, a bonus will add on your account or inform when will add. When will be going to write such letter necessarily specify number of the account, date and number of transaction on transfer of money. The majority of a casino answers very quickly, during one business of day. But even if have not answered at once that wait a little, for example for 2-3 days. After that, if not have received the answer, and you are not going to play without a bonus, deduce money from a casino. Try other casino, it is a lot of them to choose.
Sometimes the bonus is not charged at once and automatically. And for that that it to receive it would be necessary to place an order on a е-mail. Such requirement if exists, it is necessarily reflected in section promotion on a site of a casino, read this section attentively.
More often for reception of a bonus it is necessary to type in cashier a special code, and the bonus will be automatically enlisted on your account.
If all of you did correctly and a bonus received many times, and this time why that the bonus has not been charged, write to a casino, do not hesitate.

    Even if you know that have broken what that corrected a casino, write to them, and most likely a bonus to you will add, and will necessarily answer why do not charge a bonus. After that you can make the decision what to do further.

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